Terms & Conditions

Last Updated: January 02, 2025

1. Introduction

Welcome to Dulina Gems and Jewelry (“Dulina,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of dulinajewelry.com (the “Website”) and our services. By accessing or using our Website, you agree to be bound by these Terms.

2. Account Registration

2.1. To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2.2. You must provide accurate, current, and complete information during registration and keep your account information updated.

3. Products and Pricing

3.1. All product descriptions, images, and prices are subject to change without notice.

3.2. We strive to display accurate product colors, but we cannot guarantee that your device’s display accurately reflects the actual colors of our jewelry.

3.3. Prices are listed in the designated currency and do not include applicable taxes or shipping charges unless explicitly stated.

4. Orders and Payment

4.1. By placing an order, you make an offer to purchase the products at the listed price.

4.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity
• Shipping restrictions

4.3. Payment must be made through our approved payment methods. All payments must be authorized before order processing begins.

5. Custom Orders

5.1. Custom orders are final sale and non-refundable unless they arrive damaged or defective.

5.2. Production times for custom orders are estimates and may vary.

5.3. We reserve the right to make minor modifications to custom designs as necessary for production.

6. Shipping and Delivery

6.1. Shipping times are estimates and not guaranteed.

6.2. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6.3. You are responsible for providing accurate shipping information.

7. Returns and Exchanges

7.1. Returns and exchanges are governed by our Return and Exchange Policy, which is incorporated by reference into these Terms.

7.2. We reserve the right to reject returns that do not comply with our policy.

8. Intellectual Property

8.1. All content on the Website, including but not limited to text, images, logos, and designs, is our property or used with permission.

8.2. You may not use, reproduce, or distribute our content without written permission.

9. Product Care and Warranties

9.1. We provide care instructions for our jewelry, which should be followed to maintain the product’s quality.

9.2. Except where required by law, we make no warranties, express or implied, regarding our products.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10.2. Our liability for any claim arising from these Terms or our products shall not exceed the amount paid for the product in question.

11. Privacy

11.1. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

12. Modifications

12.1. We reserve the right to modify these Terms at any time.

12.2. Changes will be effective immediately upon posting to the Website.

13. Governing Law

13.1. These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction].

13.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

14. Contact Information

For questions about these Terms, please contact us at: Email: [email protected]

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.